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AT&T Customer Service Representative

Relentless Elite Management, Inc.

This is a Full-time position in Louisville, KY posted September 12, 2021.

Relentless Elite Management is looking for outgoing individuals with great communication skills to join our team as customer service and sales associates.

The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts.

No experience is needed
– paid training at the entry level position.

People skills are a must!

Relentless Elite Management is creating elite and innovative ways to market and promote AT&T b y having exclusive contracts with Fortune 100 retailers.

We are redefining how companies market products and services to the corporate customer base , all while building a great company and cultivating talent.

Company Description

R .E.M.

is among the top-ranked privately owned sales and marketing firms in Louisville.

With years of experience in training individuals with high integrity and a deep desire for growth, we offer a unique opportunity for our team to learn all aspects of our business from the ground up with a high potential to grow within the company.

In fact, we pride ourselves on the fact that we only promote within our team.

Job Requirements:

Primary responsibilities for the Customer Service and Sales Representative role include:

•  Representatives use tablet and leads to reach out to customers

•  Representatives verify account information.

•  Representatives greet customers warmly and professionally

•  Representatives will help to upgrade accounts.

•  Representative assist with placing customer orders, or renewing their contracts.

•  Representative answer customer questions about promotions or terms of sale.

•  Representative suggest solutions about what products meet the needs of the client.

•  Representative inform customer of deals and promotions.
• Customer Service and Sales Representative utilize computer technology to handle high sales volumes and place orders.

• Representative work with customer service/sales manager to ensure proper customer service is being delivered.

•  Representative report to management on overall daily numbers .

Required Skills:

• Excellent communication, sales/customer service, interpersonal, and typing skills

• Ability to work efficiently and effectively in a multi-task customer service and sales environment

• Decision making ability

• Problem solving skills

• Oral communication skills including active listening

• Excellent organization skills

• Effective and accurate decision making skills

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