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Customer Service Representative

Home Instead

This is a Full-time position in Bowling Green, KY posted April 8, 2021.

The Client Care Specialist is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/Professional CAREGiver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.

Each Home Instead franchise is independently owned and operated.

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