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Customer Service Supervisor

RemX Specialty Staffing

This is a Full-time position in Louisville, KY posted May 24, 2021.

Seeking a Customer Service Supervisor for a distribution center in Louisville, KY.

This is a direct hire position.

Great company and benefits.

Growing, stable company!

Supervises Customer Service Reps engaged in handling customer orders and complaints of customers.

Monitor service calls to observe employees demeanor, accuracy and conformity to company policies Corrective services to adjust customer complaints Checks order postings for accuracy Prepares schedules and expedites workflow Issues oral and written instructions Standardizes procedures to improve efficiency of subordinates Hiring and training employees; reward and discipline and appraisals 5+ years experience in leadership in customer service in a logistics environment

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