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Chief Operating Officer


This is a Contract position in Walton, KY posted May 16, 2021.

Chief Operating Officer

New York


We are working with a high performing, ambitious, mission-driven FinTech looking to onboard their COO. This COO will play a critical role in creating a new, more flexible form of finance for consumers. This is an opportunity to help build and scale one of the most exciting FinTech’s in New York, backed by some of the top Venture Capital and Credit firms in the US.


The impact you will make

  • Work closely with the CEO, CTO, and CRO to set and execute growth strategy
  • Have primary day-to-day responsibility over customer servicing, merchant servicing, sales (both in-store and online), marketing, HR, and compliance departments
  • Create and implement an OKR and KPI framework within the above departments
  • Present all performance related reporting for each department
  • Oversee all hiring for those divisions
  • Work with the product team to help identify areas to develop internal technical tools
  • Help define and drive the culture, mission, and value of the firm
  • Manage all external vendors
  • Create and own an organizational development roadmap
  • Lead a team of 30 with mandate to double the team at least every 12 months
  • Work collaboratively with the CEO, CTO, CRO, and CFO to drive success


What you bring to the table

  • At least 4 years in a successful COO or CEO role
  • Proven experience scaling an organization at least 5x
  • Deep interpersonal skills to support leadership development with your direct reports
  • Experience at a start-up, preferably a lending start-up
  • Strong analytical and technical frameworks
  • Strong operational frameworks
  • Demonstrated high intelligence
  • Experience owning and executing complex, ambitious roadmaps
  • Experience with a Subprime consumer base


If the above description sounds like you, then we’d love to hear from you! Please click on the “Easy Apply” button at the top of this page and follow the instructions to send us your application. Alternatively, feel free to drop an email to if you prefer


If you do have any additional information to support your application, then please add a note along with your CV.

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