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Guest Service Agent

Drury Hotels

This is a Full-time position in Bowling Green, KY posted April 8, 2021.



Work Happy.

SO MUCH MORE n nProperty Location:n n3250 Scottsville Road
– Bowling Green, Kentucky 42104 n nPay starting at 12.50 per hour n n BASIC FUNCTION:n nProvides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner.

Performs all Front Desk related functions including but not limited to checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc.

May also assist with set up breakfast and kickback which may include food preparation, set up, service and or cleaning after service.

May be asked to perform duties of a Hot Breakfast Host/Hostess or Bartender when needed.

Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers.

n n GENERAL KNOWLEDGE, SKILL AND ABILITY: n nRequires ability to take written and verbal direction in English and speak English clearly.

Requires the ability to relate to the public in a warm, friendly manner.

Requires the ability to pay attention to detail and handle multiple tasks simultaneously.

Requires thorough knowledge of Drury Hotel’s policies and procedures.

Requires the ability to handle money, make change, and utilize office machines in normal day to day activities.

Must be willing to and have the ability to work alone as scheduled.

n n You belong at Drury Hotels.

n n Learn about and apply to join our family of employees.

n n

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